Our Process
How we help
WE ARE A RESEARCH-DRIVEN, TECHNOLOGY-FORWARD, STORYTELLING AGENCY
We listen.
Understanding your story is priority one for our team. Using independent research and our StoryMining tool, we uncover your audience’s emotional connection to your brand. Findings from the “Understand” step in our process lay the foundation for how we will creatively tell your story in a way that is persuasive and memorable.
Define the Project
Uncover Your Distinctives
Elevate Your Uniques
We Imagine.
We design the strategy for your audience journey. We begin to formulate the visual expression of what you want stakeholders to THINK, FEEL, REMEMBER and DO as they experience your space and story. During this phase, we will collaborate with your team to gain alignment around design concepts and budget.
Solve Problems
Develop Strategy
Design Solutions
We Refine.
It’s all about the details. Our ultimate goals during this phase are clear communication and no surprises. Our team utilizes various tools to ensure that your team is on the same page and in the loop. We handle all the details for you—field testing, check-in meetings, samples and prototypes, content collection, construction documents, timelines and budgets.
Sample Materials
Assimilate Content
Define the Details
We Build.
Our team personally oversees installation. We are invested to bring designs to life in the finished product—just as you imagined. We’ve completed thousands of projects involving speciality graphics, casework, and digital products and we take care to coordinate vendors, contractors and other specialists, so you don’t have to.
Fabricate Displays
Install Materials
Exceed Expectations
We Support.
We are with you for the long haul. The last phase of our process is much like the first phase. We continue to listen to understand your needs. Our project and digital teams stay in touch to determine what is working well, and what might need tweaking. Our goal is to continue to provide you the support you deserve to ensure your project is a success.
Analytics and Updates
Maintenance
Engagement Support
